At RLK Enterprises, we strive to provide timely and reliable shipping for all of our book orders. Please review our Shipping and Cancellation Policy below to understand how we handle order delivery and cancellations.
- Shipping Policy
Shipping Options: We offer several shipping options for both domestic and international orders:
Standard Shipping: Estimated delivery within 5-7 business days after processing.
Expedited Shipping: Estimated delivery within2-3 business days after processing.
International Shipping: Estimated delivery varies by destination, typically within 10-15 business days.
Shipping costs and delivery times are calculated at checkout based on your selected option and location.
Processing Times: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
Tracking Your Order: Once your order has shipped, you will receive an email with tracking information to monitor the shipment’s progress.
Customs and Import Duties: International customers are responsible for any customs, import duties, or additional fees imposed by local authorities. These are not included in our shipping rates.
Shipping Restrictions: Certain items may be unavailable for shipping to specific locations due to restrictions or regulations. If this affects your order, we will contact you.
- Order Cancellation Policy
Order Cancellations Before Shipment:
You may cancel your order within 12-24 hours of placing it by contacting us at [email protected]/+91-8807441521.
If your order has already been processed or shipped, it cannot be cancelled. You may, however, return the item(s) in accordance with our Return & Refund Policy.
Cancellation by Us:
We reserve the right to cancel an order due to factors such as stock unavailability, payment issues, shipping restrictions, or errors in pricing or product descriptions.
If we need to cancel your order, you will receive a full refund to your original payment method, and we will notify you promptly.
- Modifying Orders
If you need to make changes to your order, such as updating shipping information, please contact us within 12-24 hours of placing your order. Once the order has been processed, we may be unable to make adjustments. - Lost or Delayed Shipments
While we work with trusted carriers to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances. If your shipment is significantly delayed or appears lost, please contact us at [email protected]/+91-8807441521, and we will assist in tracking or replacing the order. - Contact Us
For any questions about our Shipping and Cancellation Policy, please contact us:
RLK Enterprises
Email: [email protected]
Company phone number :+91-8807441521
Postal Address:
4/975-A, Sathy Road,
Ganeshapuram, Sarkarsamakulam,
Coimbatore,
Tamilnadu – 641107,India.