Who we are
At RLK Enterprises (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information: When you purchase a book, register an account, sign up for newsletters, or interact with us, we may collect information such as your name, email address, phone number, mailing address, payment information, and account details.
Usage Data: We collect information about how you access and use our website, including IP address, browser type, operating system, pages visited, and time spent on pages. This helps us improve our site and personalize your experience.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on your browsing activity and preferences. You can control cookie settings through your browser.
How We Use Your Information
We use your information for the following purposes:
Order Fulfilment: To process and deliver your book purchases, handle payments, and communicate with you regarding orders.
Customer Support: To respond to your inquiries, provide assistance, and improve customer service.
Marketing and Promotions: To send newsletters, promotional emails, and offers that may interest you. You can opt out of marketing communications at any time.
Site Improvement: To analyse and improve our website, services, and user experience.
Legal Compliance: To comply with applicable laws, enforce our policies, and respond to legal requests.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and customer service providers.
Legal Compliance and Protection: When required by law or necessary to protect our rights, we may disclose information to governmental authorities, legal entities, or others.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet-based service is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You have the following rights regarding your personal data:
Access and Correction: You can review and update your personal information through your account settings.
Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.
Cookies Management: You can control cookie preferences through your browser settings.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. If we make significant changes, we may provide additional notice.
Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at:
Email: [email protected]
Company phone number :+91-8807441521
Postal Address:
4/975-A, Sathy Road,
Ganeshapuram, Sarkarsamakulam,
Coimbatore,
Tamilnadu – 641107,India.